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How much does my Zippi Sweeper weigh?
Your Zippi Sweeper weighs under 3 pounds.
How do I assemble my Zippi Sweeper Pro?
Your Zippi Sweeper Pro is a breeze to use! While a detailed manual is included when you receive your package, here are the 5 easy steps so you can get started right away. Click on this link to view a video of how to assemble your Zippi Sweeper Pro:.
How do I assemble my Zippi Sweeper Standard Version?
Your Zippi Sweeper Pro assembly is just as easy as the Standard Version. A detailed manual is also included when you receive your package, but here are the 5 easy steps so you can get started right away. Click on this link to view a video of how to a
How do I turn on my Zippi Sweeper?
First, unplug your Zippi Sweeper from the charging outlet. Then, on the base unit, there is a step pedal you push with your foot so you can turn it on hands free.
How do I empty my Zippi Sweeper?
Hold the base of your Zippi Sweeper over the garbage can and release the latch, located on top of the base unit. The compartment underneath will pop open, and the dirt will empty out from the bottom.
Where can I purchase replacement brushes for the front of my Zippi Sweeper?
You can order a 3-pack of replacement brushes by clicking on the following link:. Order Replacement Brushes Here
How do I replace the front brush on my Zippi Sweeper?
It’s very easy to change the brush. Think of this small piece like a rubber band. To remove, stretch the brush and pull off the round button like piece on the base of your unit. To put a new one on, stretch the brush around and snap it into place. Cl
How do I contact customer service?
Our customer service team is available at [email protected] during business hours: Monday – Friday 9am – 5pm EST
What is RMA?
RMA stands for Return Merchandise Authorization. It’s a process used when you need to return a product for a repair, replacement, or refund. An RMA helps us:. Track your return easily. Make sure your request is eligible under our return policy. Proce
Charger
Unless it is the only item in the order, the charger will never have tracking. The charger comes in the box with the Zippi. We offer 2 styles of charger based upon the model and or version of the Zippi Sweeper. One style is a usb-c the other on the o
Shipping time
If a customer has placed an order and it is LESS than 1 hour, the order can be cancelled if transferred to a live agent. If the order was placed over an hour before, it cannot be canceled. It has started to process> Please apologize to the customer.